Managed IT

Managed IT Services & DFW IT Support

IT Works 365 is your Managed Service Provider in Dallas, TX with clients and business relationships all over the United States and offices in Dallas, TX, Minneapolis, MN, and Houston, TX. We are dedicated to serve all of your business’ IT needs. We provide 24/7 Desktop, Server and Network Support. We also provide Cloud and Virtualization Solutions called CloudWorks℠ Services. We provide computer support for all of our DFW clients. Our CloudWorks℠ services include Sanapptx Storage℠, CloudWorks℠ Infrastructure, CloudWorks℠ Virtualization, CloudWorks℠ Virtual CIO and CloudWorks℠ Virtual Desktop. We provide Backup, Disaster Recovery and Security solutions for all of your data. We also provide IT Consulting services, User & Device Management, and Product Supply services.

Here at IT Works we are committed to meeting the level of service that you need to keep your business running smoothly. Our long list of Managed IT Services are specifically designed to fulfill any and all IT needs that companies require in order to remain operating successfully. We also now provide Web and Application Development services. Every company runs into the same issue when deciding on what software to utilize internally. We have a full web & application development company under the IT Works 365 umbrella (in-house). We create new websites for our customers using various CMS (Content Management Systems) such as WordPress, Magento, PHP and more. We also create and develop custom applications for our customers that need mobile applications designed/launched, as well as develop internal CRM’s, customer interfaces, internal web-portals, software integration and much more.

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IT Consulting

We provide businesses with strategic marketing and IT analyses identifying what strategies can be implemented in order to drive more sales, save capital and increase revenue & ROI.

User & Device Management

We provide businesses with strategic marketing and IT analyses identifying what strategies can be implemented in order to drive more sales, save capital and increase revenue & ROI.

Network Management

Whether you want to implement, upgrade, or combine infrastructures, our network and server solutions deliver centralized control, efficiency, and reliability.

Product Supply

When you’re focusing on strategic activities, getting the right equipment at the best price can be a time-consuming challenge.

 IT Challenges Businesses Face

  • Inexperienced IT Staff
  • Excess IT Spending
  • Network Performance
  • Implementing New Technology
  • Security Vulnerabilities
  • Loss of Key IT Personnel

There are hundreds of IT Companies, but these are the very important key differentiators that separate IT Works 365 from the rest.

We learn your business inside and out. We have a personal relationship with you and your business. 

  • All the way from the CEO, COO, CTO & our executives, on down to our IT Experts, we all have a personal commitment to helping our clients’ businesses cut costs.
  • We don’t nickel and dime you. There are NO HIDDEN FEES.
We conduct business with integrity, generosity and develop trust with our clients. We don’t try to sell you anything.
  • A foundation of trust is how we have developed such strong business relationships over time and have retained almost 98% of our clients over the life of the company.

Our customers do not talk to a call center in another country when they call.

  • As a client of IT Works 365, you are provided with the email and phone numbers of your IT Expert, the Cloud Solutions Architect, the Director of Customer Service, the VP of Services, the Vice President of Marketing and Business Development, the CTO, the COO and the CEO of the company.
We are NOT your average IT Company.
  • We are a Cloud Solutions Provider and an Online Marketing Firm that excels in saving you capital and making you revenue.

 Our Architectural Model

Our team of IT Architects and Engineers is comprised of more than 40 individuals with over 50 technical certifications. We also have more than 30 strategic alliances with businesses such as Dell, Google, VMware, Cisco and Linux, just to name a few. This being said, we can literally guarantee that we can leverage any challenge in the IT department that your business might experience. We are fully prepared to deliver the highest quality services with even better customer service.

Our Expertise

As a company, we maintain more than 50 certifications including, A+, Network+CCA, CCBTO, CCNA, CCNP, CCCSE, CPA, FCNSA, FCNSP, HPAPS, JNCIAFW, IBM Midrange Storage, EMCIE NAS, IPStor, VCP3-5, VISSP, VTSP, MCP, MCSA, MCSE, MCTS, MCITP: EA and other MCITPs, MS Dynamics, NET+, PMP, Report Writer, Scribe, ITIL, and WCSP.