Last Updated: March 4, 2026

‍ITWorks365 (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or communicate with us.By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
All content on this website—including, but not limited to, text, graphics, logos, images, and software—is the property of ITWorks365 or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws. You may use this content for personal, non-commercial purposes only. Any other use—including copying, modifying, distributing, transmitting, displaying, or selling content—is strictly prohibited without prior written consent.
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A. Information You Provide Directly
We may collect the following information when you voluntarily provide it:
•Full name
•Company name
•Email address
•Phone number (including mobile number)
•Mailing address
•Job title
•Payment and billing information
•Information submitted through contact forms, service requests, or support tickets
•SMS opt-in consent information

B. Information Collected Automatically
When you visit our website, we may automatically collect:
•IP address
•Browser type and version
•Device type
•Pages visited
•Date and time of visit
•Referring URLs
•Cookies and tracking technologies

C. Information from Third Parties
•We may receive information from:
•Marketing partners
•Referral partners
•Vendors and service providers
•Publicly available sources

2. How We Use Personal Information
We use personal information for legitimate business purposes, including:
•Providing managed IT services and technical support
•Responding to inquiries and service requests
•Creating and managing customer accounts
•Processing payments and invoices
•Communicating regarding services, updates, and security notices
•Sending marketing communications (where permitted by law)
•Sending SMS messages related to appointments, service updates, and account notifications (where opt-in consent has been provided)
•Improving website functionality and user experience
•Maintaining network security and preventing fraud
•Complying with legal and regulatory obligations

3. SMS Communications and Consent
If you opt in to receive SMS communications from ITWorks365:
•Message frequency may vary.
•Message and data rates may apply.
Y•ou may opt out at any time by replying “STOP.”
•You may reply “HELP” for assistance.
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SMS consent is not shared with third parties or affiliates.
Your mobile number and SMS opt-in data will only be used for the specific communication purposes described at the time of consent.

4. How We Share Personal Information
We do not sell personal information.
We may share personal information with the following categories of third parties:

A. Service Providers
We may share information with trusted vendors that perform services on our behalf, including:
•IT and cloud hosting providers
•CRM and ticketing platforms
•Payment processors
•Email and SMS communication platforms
•Accounting and legal service providers

These service providers are contractually obligated to safeguard your information.

B. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

C. Legal Requirements
We may disclose personal information if required to:
•Comply with applicable laws or regulations
•Respond to lawful requests or court orders
•Protect our rights, property, or safety
•Prevent fraud or security threats

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
•Improve website performance
•Analyze site traffic
•Enhance user experience
•Support marketing initiatives

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

7. Data Retention
We retain personal information only as long as necessary to:
•Provide services
•Comply with legal obligations
•Resolve disputes
•Enforce agreements

8. Your Privacy Rights
Depending on your state or country of residence, you may have rights that include:
•Accessing personal information we hold about you
•Requesting correction of inaccurate data
•Requesting deletion of personal information
•Opting out of marketing communications
•Requesting information about data sharing practices
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To exercise these rights, please contact us using the information provided on our website.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:

ITWorks365
4100 International Parkway Site 2200 Carrollton, TX, 75007
Email: info@itworks365.com
Phone: (214) 210-0660